Effective Date: 01 August 2025
Aranbe Africa respects your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our brand.
By using our services, you agree to the terms outlined in this policy.
1. Who We Are
Aranbe Africa is a UK-based fashion brand. Our website can be found at: https://aranbeafrica.com
If you have questions about this Privacy Policy, contact us at:
📧 Email: info@aranbeafrica.com
2. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, billing and shipping address.
- Order Information: Products purchased, payment details (processed securely through third-party providers), order history.
- Account Information: Username, password, and preferences if you create an account.
- Marketing Preferences: Your choices regarding receiving promotional emails or SMS.
- Technical Data: IP address, browser type, device information, and site usage through cookies and analytics.
3. How We Use Your Information
We use your personal data to:
- Process and fulfil your orders.
- Provide customer support and respond to inquiries.
- Send you order updates, delivery information, and important service messages.
- Personalise your shopping experience.
- Send marketing communications (only with your consent).
- Analyse site performance and improve our services.
- Comply with legal obligations.
4. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Service Providers: Delivery companies, payment processors, IT and marketing service providers who help us operate our business.
- Legal Requirements: If required to comply with the law or protect our rights.
All third parties are required to keep your data secure and use it only for the purposes we specify.
5. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your personal data.
- Restrict or object to certain data processing.
- Withdraw consent for marketing at any time.
- Request a copy of your data in a portable format.
To exercise these rights, contact us at info@aranbeafrica.com.
6. Data Retention
We keep your personal data only as long as necessary for the purposes outlined in this policy, or to comply with legal, accounting, or reporting requirements.
7. Cookies & Tracking Technologies
We use cookies to:
- Keep our website functioning properly.
- Remember your preferences.
- Analyse traffic and improve user experience.
- Deliver relevant advertising.
You can manage your cookie preferences in your browser settings.
8. Security
We implement industry-standard measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: info@aranbeafrica.com